Council continues to take advice and guidance from NSW State Government (NSW Health) and the Federal Government (Department of Health) that are the lead agencies in relation to the management of COVID-19 (Coronavirus).

Council will ensure essential services continue to be delivered to our community including water, wastewater, garbage collection and ranger services.

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We are constantly reviewing our plans to make sure we are prepared for any situation.

As this situation rapidly unfolds we may need to change, reduce or postpone services and events at short notice.

If this happens, we will let you know.

Council staff will remain working at this time to support ongoing services, however, from midnight, March 25, 2020, the following facilities will be closed until further notice:

All other Council activities and facilities remain open at this time but we ask that unless you have essential business to conduct you do not attend those facilities.

Council Customer Service Centre

At this time the customer service centre remains open with measures in place to maintain appropriate social distances.

Residents are requested to avoid entering the customer service centre unless absolutely essential.

For rates, water and accounts receivable, credit card payments can be made by calling 1300 276 468.

Payment can also be made via the BPAY system that can be accessed through telephone banking. Please contact your bank/credit card union to access BPAY facilities.

If residents have difficultly using the above options, credit card payments can be taken over the phone by Council. Please contact 6340 2000 for this option.

Building, Planning and Regulatory Services

Building and development inquiries should be made by telephone and if necessary appointments arranged.

Residents should email council@cowra.nsw.gov.au in the first instance, and if a phone call is required, please contact 6340 2000 or 6340 2045.

For more information, contact Cowra Council Communications on: 02 6340 2086 or email: communications@cowra.nsw.gov.au

Cowra Materials Recycling Facility (MRF)

Measures are being implemented to restrict customers from entering the MRF office. Customers are asked not to enter the MRF office but to come to the window for payments. Customers are requested to avoid entering the MRF unless absolutely necessary.

Cowra Saleyards

Cowra Saleyards will continue to trade but only those with direct business related to the saleyards are permitted to attend.

Depot

Council's depot will continue to operate with measures in place to maintain appropriate social distances. Residents and other business visitors are requested to avoid entering the depot unless they have called in advance and made an appointment. Please contact the depot on 6340 2120 to make an appointment if it is necessary.

Sportsgrounds/parks/other outdoor spaces

All Council sportsgrounds, parks and other outdoor spaces remain open, but Council wish to remind residents to ensure they follow the social distancing measures currently in place and limit the group to no larger than ten as outlined by the Federal Government.

Council Live Updates

Council has created a webpage outlining all Council services or facilities which have been affected as a result of the current advice from Federal and State Governments.

This table can be viewed by visiting www.cowracouncil.com.au and clicking the COVID-19 banner.

This table will be regularly updated.

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The safety of our community remains at the forefront of our decision making process.

We understand these changes will cause some disruption to the routine of our community, but we have made this difficult decision to reduce the risk faced by the vulnerable members of our community.

Adhering to these temporary changes may also assist in keeping council services open to customers.

We thank you for your cooperation during this challenging time.

Stay up to date with the latest information about COVID-19 at: