Southport - Gold Coast
- Autonomous role with ability to maximise success
- Use data and investigation to problem solve and influence
- Supportive team with a great company culture
Our success has been guided by two factors – Our people, and our devotion to delivering an industry leading customer experience. To continuously support this vision, we have created a new role with a focus on delivering analysis and insight across all things sales.
What you will be doing:
- Cross checking enquiry allocation and lead ownership, lead distribution and management
- Collecting sales and any related data for maintaining internal reports and communication updates
- Assisting department heads with on-going analysis of topics including: sales, department trends, staff performance and customer enquiry
- Analyse customer activity data to provide insights and highlight key areas for review, analysis and improvement
- Dealer socket / BlackBird data management: mass transfers, lead allocation, dashboard management and reports
What we are looking for:
- A passion for data quality initiatives and enhancement
- Determination to achieve accuracy in a complex data environment
- Working knowledge of CRM software/applications essential. Exposure to Dealer Socket / Blackbird desirable, but not essential
- Intermediate to Advanced Excel capability
- High level of accuracy and attention to detail
- Ability to prioritize multiple tasks and independent projects simultaneously, in a timely manner with minimal supervision
- Ability to decipher data and present in an easy to digest manner
- Interpersonal skills resulting in strong stakeholder relationships and performance outcomes
The benefits of working with us:
- Free Titans Tickets
- Training Pathway and Growth opportunities provided
- Exclusive Discounted Titans Membership
- Highly active Social Club with up to 6 catered events per year
About the dealership:
Frizelle Sunshine Automotive have held a local presence for well over 30 years, growing in size from a mere 10 employees to today, with over 800. We strive to be considered an employer of choice and over the years we have embraced change by driving innovation and steering growth opportunities across the Group. We retail as a Group well over 18,000 cars per year and our local brands include Ford, Audi, Isuzu Trucks, Kia, Hyundai, Aston Martin, Volkswagen and many more.
If you believe that you have the necessary skills and experience required for this position, then we would love to hear from you.
All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.