Customer Service Officer

Your new company
This State Government Organisation is seeking an experienced customer service individual to work in their Ararat office. Due to continuous growth and the busy environment, a position has become available for a dedicated customer service professional to join their evolving team in the capacity of a customer service officer.

Your new role

• You will be responsible for resolving and responding to a wide range of customer service queries and transactions
• This will be a fast-paced face to face environment
• You will be comfortable with working on a rotating roster, and committing to doing on-call shifts as required.

What you'll need to succeed

• Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customer inquiries is a must
• You must have a full valid driver's licence
• Flexibility to work across various offices within reasonable travel distance (if required)
• Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality
• Flexibility to wok a range of different hours and prepared to work on call shifts if required.

What you'll get in return

• You will receive comprehensive training with ongoing support & guidance
• You will be part of an excellent work culture
• You will be placed in an ongoing temporary contract with a competitive hourly rate.

What you need to do now
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV via our secure portal.
If this role isn't quite right for you, but you are looking for a new position in Customer Service or Government in Ararat, Horsham or Ballarat, please contact Lucy Brennan on lucy.brennan@hays.com.au

LHS 297508 #2585469