Administration Officer

Administration Officer - Front Office & Consulting Suites

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team have several vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital's Admissions, Reception and Consulting Suites.

As an Administration Officer your responsibilities will include:

Perform a broad range of administration duties including:

• Manage a busy reception desk
• Answer and redirect calls
• Organise appointments and prepare admission paperwork
• Conduct follow up requests and make reminder calls for visits
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

Bellbird Private Hospital is a 43 bed acute medical and surgical hospital.

You have the opportunity to be part of one of the best teams in local, patient-focused, medicine at Bellbird Private Hospital. We're renown for orthopaedics, plastic surgery, dental, endoscopy and a pathway to rehabilitation. Due to the excellence of our specialists, we're a destination hospital for the next generation of healthcare workers.

Our location is unique and wonderfully local. You'll find us in green, leafy Blackburn South, on the corner of Blackburn and Canterbury Roads.

Selection Criteria:

• General clerical experience (hospital/medical practice setting preferred)
• Excellent customer service and communication skills
• Professional and courteous phone manner
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
• Strong attention to detail
• Strong computer literacy
• Knowledge of medical terminology
• Accurate data entry skills
• Works well independently and within a team
• Flexible to work a variety of shifts - early/late shifts & weekend work
• Ability to communicate with all Health Professionals

Desirable criteria:

• Health fund validation experience
• Experience working in a multi-disciplinary team environment
• Experience working with WebPAS, Zedmed, Excel, Word and Outlook

Applications close: 10th July 2022

For further enquiries: Lauren Mollica, Finance Manager - email lauren.mollica@healthscope.com.au

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.